Your questions, answered

Pricing, process, ownership, and support: everything clients usually ask before getting started.

General

Yes. We work with clients across Indonesia and abroad, mostly online, with in-person meetings in Jakarta when needed.

Mostly small and mid-sized businesses with 10–200 employees, plus corporate teams, institutions, and startups.

Pricing & Payment

It depends on scope. After a free consultation, we send an itemized quote so you know exactly what you're paying for.

Unless agreed otherwise, we ask for a 50% down payment before work starts, and the rest follows the milestones in your proposal.

Project Process

Yes. We start with a code and infrastructure review, then propose how to continue or fix what's there.

You get weekly updates and access to the project board from day one.

Technical

Yes. Ownership of the final deliverables, including source code, transfers to you once all payments are complete.

We choose tools based on your needs, not trends. Common choices include Next.js, Laravel, Flutter, and AWS or Google Cloud.

Support & Warranty

We fix bugs reported within 30 days of launch at no extra cost. After that, a maintenance plan covers fixes and updates.

Yes. Monthly maintenance plans cover monitoring, updates, and a set number of support hours.

Can't find your answer? Ask our team directly.

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Have an IT project you want to get moving?

Your first consultation is free. We reply within one business day.