A clear process, from day one to long after launch
Five stages, no surprises. Here's what happens, what you get, and what we need from you.
Our Process
Your project, step by step
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Step 01
Consult
We listen to your problems and goals.
- What happens
- A 30-minute call or meeting where we listen to your problems, goals, and constraints.
- What you get
- A short summary of what we heard and our first recommendation.
- How long it takes
- 1–2 days
- Your role
- Share your goals, current tools, and any deadlines.
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Step 02
Scope & Quote
Scope, timeline, and cost, all in writing.
- What happens
- We define features, phases, and deliverables, then price each phase.
- What you get
- A written proposal with scope, timeline, and an itemized quote.
- How long it takes
- 2–3 business days
- Your role
- Review the proposal and confirm priorities.
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Step 03
Design & Build
Delivered in sprints, with your review at every stage.
- What happens
- We design and build in short sprints and demo progress at the end of each one.
- What you get
- Weekly updates and access to the project board.
- How long it takes
- Depends on scope, confirmed in the proposal
- Your role
- Give feedback at each review so we stay on schedule.
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Step 04
Test & Launch
Thorough testing before go-live.
- What happens
- We test on real devices and data, fix issues, and plan the go-live together.
- What you get
- A tested, launched product and a handover session.
- How long it takes
- 1–2 weeks
- Your role
- Join user acceptance testing and approve the launch.
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Step 05
Support
Monitoring and fixes after launch.
- What happens
- We monitor your system, fix bugs under warranty, and handle updates.
- What you get
- A 30-day bug-fix warranty and an optional monthly maintenance plan.
- How long it takes
- Ongoing
- Your role
- Report issues through the agreed support channel.
Engagement Models
Choose how we work together
Three ways to engage, depending on how clear your scope is.
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Fixed Price
Best when the scope is clear. One price, agreed upfront, paid by milestone.
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Time & Materials
Best when the scope will evolve. You pay for the hours used, reported weekly.
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Monthly Retainer
Best for ongoing work and support. A set number of hours every month.
After Launch
We don't disappear after launch
What's covered once your project goes live.
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Bug-fix warranty
We fix bugs reported within 30 days of launch at no extra cost.
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Response time
Maintenance clients get a first response within 4 business hours.
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Monthly reports
Uptime, updates, and fixes, summarized every month.
Collaboration
Work with us in the tools you already use
Updates, files, and feedback stay in one place.
- Google Meet
- Zoom
- Slack
- Jira
- Trello
- Figma
- Google Drive
